At Axiom Software, ERP support means more than a simple User Guide. We’re committed to helping AxiomHQ users make the most of their investment, providing personal, one-on-one support services every step of the way.
Our customer support services are present for AxiomHQ users from the start of their partnership with Axiom Software, offering hands-on onboarding, on-site training, and custom project management setup.
Once your system is up and running, we’re only a click or phone call away to help you navigate your ERP platform easily and efficiently. Unlike other ERP providers, we don’t believe in using an outsourced call center. The Axiom Software customer support team is here for you personally, ready to train users around new or existing features and functionality to ensure your distribution operations run efficiently and effectively.
ePDS Customer Support
Haven’t made the switch to AxiomHQ yet? If you’re still operating on ePDS, click the link below to log in and access our full customer support documentation, submit a support ticket, or get in touch with a member of the Axiom Software team.
"Axiom accommodated our growth. What we needed from ePDS was more complex than what was standard, so they customized our system for us...Axiom understands us. We really feel like a team."
Peter Rooks,
President,
Phoenics Electronics
“We aren’t just a number. Axiom Software really understands our business.”
David Herrera,
VP Operations,
SMD Inc.
“When I say I need the software to do something it doesn’t do, they never say, ‘Well that’s just how it works, and you have to deal with it.’ They say, ‘We can make it work the way you want it to.’”
Mike Okel,
President,
Hughes-Peters
“Axiom came here and spent ample time training us on the system. We feel like we get the support we need from them.”
Peter Rooks,
President,
Phoenics Electronics
“That’s what’s nice about Axiom Software...it’s not just what you get. There are so many choices you can implement. They have so many warehouse options, sales options, customization opportunities...so many options you can implement over time. It’s exactly what your company needs.”